Property Services Administrator - London, United Kingdom - Q Apartments UK

Q Apartments UK

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role Overview:

In the role of Property Services Administrator, you will be a key contributor to the Operations Team, ensuring the efficient, cost-effective, and smooth operation of our property services and building management.

The role requires a thorough understanding of the department's functions, enabling you to adeptly manage daily tasks and contribute to our team's success.

Collaboration across various departments within our organisation will be a significant aspect of your role.

You'll be responsible for sustaining strong relationships with suppliers, landlords, and managing agents, as well as develop new relationships with external contractors.

Reporting To;
Head Of Operations

Key Responsibilities

Uphold and enforce policies and procedures for the effective management and maintenance of properties.
Coordinate and assist in repair, maintenance, redecoration, and improvement as required.
Oversee the daytoday efficiency of the property service team, ensuring tasks are completed in order of priority.
Communicate with contractors, guests, bookers, and relevant parties to coordinate necessary visits and access, maintaining compliance with Health & Safety standards.
Secure necessary authorisation for all maintenance and repair works.
Process and manage purchase orders and schedules for required works, keeping all relevant parties informed.
Support the Guest Experience Team and Housekeeping to ensure high standards of customer service are consistently met.
Accurately create and manage inventory checks using company templates, including photographic documentation.
Assist the Head of Operations in the planned preventative maintenance programme, ensuring our apartments are in prime condition for guests.
Adhere to Service Level Agreement (SLA) response times for various operational tasks.
Efficiently handling phone communications and manage the Property Services inbox, prioritising tasks and responding professionally within set SLA timeframes.

Desirable Attributes:

Committed to delivering excellent service and acting as a positive role model within the team.
Enthusiastic and passionate about assigned tasks.
Dedicated to maintaining professional standards and responsible behaviour.
Goaloriented with a focus on achieving key objectives for the organisation and its clients.
Selfmotivated with commitment to personal growth and development.

Offer & Benefits:

Salary range £26,000£30,000 depending on experience.
Annual holiday entitlement of 20 days plus bank holidays, with an additional day added after 2 years of service, up to a maximum of 25 days.
Eligible for company pension scheme after 3 months service
Working hours Mon-Fri 9 am 6 pm

This role is a fantastic opportunity for an organised and proactive individual looking to make a significant impact and drive success within our dynamic company in the London property service sector.

Job Types:
Full-time, Permanent

Salary:
£25,000.00-£30,000.00 per year

Benefits: