Service Administrator - Castleford, United Kingdom - Ultramist Ltd

Ultramist Ltd
Ultramist Ltd
Verified Company
Castleford, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Ultrasafe Service Administrator Vacancy

May 2023

Full Job Description

Due to a growing order book, Ultrasafe Fire Sprinklers are currently looking for a Service Administrator to join our busy and growing department.
You'd be expected to provide excellent levels of customer support and service to both out Clients and
Service engineers.


You will be scheduling engineers diaries, processing customers orders, managing and scheduling repairs and assisting new and existing clients to have their Fire Sprinkler systems maintained.

Part of the role will also involve taking customers payments over the phone and updating our finance system.

As this role is in the Fire sector, compliance is key. With this in mind, we require an individual who is focused on accuracy and detail.

Full on-site training will be given.

There is an opportunity for Hybrid work, once full training has been successfully completed.


_Location:
_Castleford/Thorne area.


_Job Type:
_Full Time


_Salary:
£21,500 p.a. reviewed after a successful probation period. _


Duties & Requirements
Ultrasafe Ltd. 2023


Duties

  • Customer database management.
  • Invoicing.
  • Scheduling both Clients and Engineers.
  • Job sheet checking and logging.
  • Parts ordering.

Requirements:


  • Excellent administration and organisational skills.
  • Excellent communication skills, both written and verbal.
  • Customer service experience would be an advantage.
  • Ability to work well within a team.
  • Good knowledge of MS Word and Excel.
  • Positive cando attitude.
Ultrasafe Ltd. 2023


Salary:
From £21,000.00 per year


Benefits:


  • Company pension
  • Flexitime
  • Work from home

Schedule:

  • Flexitime
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Castleford: reliably commute or plan to relocate before starting work (preferred)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service (preferred)
  • Administrative experience (preferred)

Language:


  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

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