Part-time Receptionist - Aberdeen, United Kingdom - The Craibstone Suites
2 weeks ago
Description
We are looking for a Part-Time Hotel Receptionist for our 4 star serviced accommodation in the city centre.
You will be required to work
2-3 days out of seven (approximately 12-18 hours in total) so flexibility is key.
Shift pattern is normally from 12pm-6pm Monday-Sunday although this may vary according to business requirements.
Immediate start is required.
Duties include but not limited to:
- Dealing with enquiries for accommodation
- Negotiating Rates with potential customers
- Checking guests in and out
- Taking payments and compiling guests' bills
- Upselling
- Ensuring that all guests enjoy their stay fully
- Answering, screening and directing calls
- Balancing shift takings
- General administrative and clerical support
- Prepare letters and documentation
- Updating the rates and availability on various online booking websites
- Dealing with complaints and problems that may arise quickly and efficiently
- Tidy and maintain the reception area
- Social Media updates
- Communicate with management to highlight areas of concern or identify potential leads
- Monitor housekeeping staff to ensure suites are immaculately presented
Job Types:
Part-time, Permanent
Part-time hours: 12-18 per week
Salary:
Up to £10.42 per hour
Schedule:
- Day shift
- Holidays
- Monday to Friday +
- Weekend availability essential
Application question(s):
- Do you live in the city centre?
- Do you have hotel reception experience?
- Do you speak fluent English?
Job Type:
Part-time
Part-time hours: 12-18 per week
Salary:
Up to £10.42 per hour
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Application question(s):
- Do you speak fluent English?
- Do you live in/near the city centre?
- Do you have reception experience? 1 year's experience preferred
Work Location:
In person
Expected start date: 19/06/2023
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