Credit Controller - Romsey, United Kingdom - Invincible Drain Care Ltd

Invincible Drain Care Ltd

Verified Company

Romsey, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Invincible Drain Care Ltd is one of the largest independent plumbing and drainage service providers in the UK.

Undertaking planned and emergency work throughout the UK, providing a single point solution for all drainage and waste water plumbing requirements.

We are looking for a Credit Controller to work in our Finance department based out of our Romsey Office in Braishfield.

The role will report directly to the Finance Director but will also work closely with the accounts team in the day to day functions of the accounts office.

The person will handle the collection of monies, resolution of account queries, and support the raising of sales invoices and issuing of credit notes.

It is also the responsibility of a Credit Controller to manage debt recovery.

If a client has paid late or missed payments, this could involve stopping the supply of goods and services or undertaking legal action, at worst dealing with bankrupt businesses to negotiate recovery of funds.

The latter types of responsibilities would only be authorised by the management but the role would have full responsibility of the day to day collection of debt.

It is vital that a Credit Controller builds and maintains close links with all customers, to ensure smooth running of accounts and encourage timely recovery of payments.

Key Responsibilities

Timely and effective collection of all debts and customers payments
Resolving queries both internally and externally around outstanding invoices
Contacting individuals or business customers when payment is overdue asking them to settle their account and explaining the terms of their credit
Maintaining customer portals where applicable
Sending statements and overdue letters on a regular basis
Maintaining contact with clients to ensure invoices are clear for payment
Providing accounts information to internal departments and management
Checking customer's credit ratings with the appropriate body
Setting up the terms and conditions of credit
Negotiating payment plans upon agreement with management
Assisting the account's department in all functions, as and when required
Assisting with operation's work as and when required
Attending relevant courses
Such other reasonable duties as may be required by the Finance Director

Who You Are

Ability to establish and maintain good relationships, both internally and externally at all levels
Ability to reconcile complex accounts and have excellent attention to detail
Competence in Microsoft Office products and Sage accounting software
Strong communication and influencing skills in debt management and recovery
Calm, confident manner to handle potentially uncomfortable conversations
The ability to work to strict deadlines