Administrative Assistant - Cardiff, United Kingdom - Cardiff University

Cardiff University
Cardiff University
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Cardiff, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Advert

Administrative Assistant:
Education and Students Team (Part-Time)

Cardiff School of Chemistry

Cardiff University


The School of Chemistry is seeking to appoint a self-motivated and enthusiastic individual as an Administrative Assistant within our Education and Students Team.

This is a part-time (21 hours - 0.6 FTE), fixed term from 1 August 2023 until 7 June 2024 to cover maternity leave.

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Salary: £22,681 - £24,533 per annum, pro-rata for hours worked (Grade 3)-
Date advert posted: Wednesday, 7 June 2023

Closing date:
Wednesday, 5 July 2023

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Job Purpose


Provide an administrative service to the School/Directorate, engaging and completing a range of routine tasks to meet operational and customer service requirements.

Providing support and guidance on taught programmes offered by the School, ensuring the Education and Students Team and needs of the students studying on taught programmes are supported and key duties undertaken.


Duties and Responsibilities

Key Duties

  • Deal with a range of enquires from internal and external customers in a professional manner, establishing their requirements and adapting the standard responses accordingly;
  • Collaborate with others in order to make recommendations for developments of established processes and procedures;
  • Establish working relationships with key contacts to help improve service levels;
  • Undertake a variety of administrative duties to support the team and department;
  • Gather and analyse data to update administrative systems with accurate information, establishing basic trends and patterns in any data submitted;
  • Contribute to the success of the team, leading others through example, and supporting the supervision and management of the team.

Specific Duties

  • Produce documentation, plan and organise committee meetings and outreach activities under the direction of the Education & Students Manager, collate and distribute papers, take minutes and ensure any ensure any necessary actions are followed up;
  • Participate in and contribute to the smooth running of School events such as enrolment, graduation, UCAS and School Open days and conferences as required;
  • Edit and update the School's webpages and plasma screens, including creating pages, formatting text and images as required and ensuring compliance with institutional webauthoring protocols.

General Duties

  • To contribute to the provision of general reception services for the School on a rota basis;
  • Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties;
  • Abide by University policies on Health and Safety and Equality, Diversity & Inclusivity;
  • Perform other duties occasionally which are not included above, but which will be consistent with the role.

Person Specification

Essential Criteria

Qualifications and Education

  • NVQ 2/GCSE level A-C or equivalent
    Knowledge, Skills and Experience
  • Significant experience of working in an administrative or office environment.
  • 3. Proficient in using common office IT packages (e.g. MS Office).
  • 4. Ability to set up standard administrative systems and procedures.
    Customer Service, Communication and Team Working
  • Ability to communicate effectively and professionally with a wide range of people.
  • 6. Ability to work as an effective team member, providing advice and guidance to other team members where necessary.
  • 7. Proven ability to deal with escalated requests for information or service, resolving customer issues where appropriate.
    Planning, Analysis and Problem Solving
  • Ability to plan, prioritise and organise own workload within established time scales.
  • 9. Ability to use initiative in solving problems and responding to queries ensuring compliance with standard procedures and practices.
    Other
  • A willingness to undertake further training and development.
    Desirable Criteria
  • A-Levels or equivalent.
  • 2. Experience of working in a Higher Education environment.
  • 3. Fluency in Welsh, written and oral.

Salary Range Min.

  • 22,681

Salary Range Max.

  • 24,533

Job Category

  • Admin / Clerical

Grade

  • Grade 3
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