Customer Service Representative - Enfield, United Kingdom - Switch Advisors Grp

Switch Advisors Grp
Switch Advisors Grp
Verified Company
Enfield, United Kingdom

21 hours ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have


Duties:


  • Answer incoming customer calls and respond to customer inquiries in a professional and timely manner
  • Provide accurate information about products and services
  • Collaborate with other departments to ensure customer satisfaction and problem resolution
  • Maintain a high level of product knowledge to effectively address customer needs

Skills:


  • Excellent phone etiquette and strong communication skills
  • Ability to analyze customer needs and provide appropriate solutions
  • Strong problemsolving skills and ability to handle difficult situations with patience and empathy
  • Ability to work well in a team environment and collaborate with colleagues from different departments


If you are a motivated individual who is passionate about providing exceptional customer service, we would love to hear from you.


Salary:
From £24,730.59 per year


Benefits:


  • Additional leave
  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Enfield: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 03/04/2024
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