Front of House Assistant - Edinburgh, United Kingdom - Hymans Robertson LLP

Hymans Robertson LLP
Hymans Robertson LLP
Verified Company
Edinburgh, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
To be part of a small team providing a high quality, professional reception service to clients and staff. To also take joint responsibility within the team for all catering requirements. Working 8.00am - 4.00pm.


Accountabilities:


  • Answer calls politely, quickly and efficiently
  • To be first point of contact. Meet and greet all Hymans Robertson clients and staff in a professional manner
  • Ensure contractors and visitors sign in and out and directed as appropriate
  • Maintain the meeting room diaries
  • Book and record all taxi bookings
  • Record and handle all incoming and outgoing couriers
  • Ensure meeting rooms and reception area are kept to a high standard
  • Preparation of tea and coffee
  • Order daily lunches as required
  • Monitor meeting rooms i.e. setting up and clearing rooms for lunches, meetings and events
  • Ensuring kitchen areas are clean and tidy and have sufficient stock

Skills / Experience:


  • The ability to communicate at all levels.
  • Strong efficiency and punctuality
  • Confident & polite telephone manor
  • A working knowledge of Microsoft Office
  • Previous experience in a customer facing role would be advantageous
  • A working knowledge of Microsoft Office
  • Strong understanding of client care

Personal Attributes:


  • Excellent communication skills, both verbally and written.
  • Exceptional organisation and time management skills.
  • Excellent team working skills, with the ability to work on own initiative.
  • A flexible approach to work, including start/finish times
  • Proactive and self motivated.
  • A polite friendly manner.
  • A professional approach to work activities and client dealings.
  • Ability to work well alone and in a team.
  • Professional appearance and approach to work
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