IT Support Technician - Nottingham, United Kingdom - Optima UK Inc Ltd

Optima UK Inc Ltd

Verified Company

Nottingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Job Title:
IT Support Technician

Location:
Nottingham

Salary:
£30,000 - £35,000

The Role:
Providing internal IT & systems support

Oversee daily operations of network and server infrastructure.
Provide 1st and 2nd Line internal IT support, monitoring of IT support ticketing system.
Designing, installing and supporting computer hardware configurations performing handson fixes at both hardware and software level.
Aligning IT infrastructure with current and future business requirements and goals.
Managing IT budgets and forecasts while enforcing costeffectiveness.
Evaluating risk, developing and maintaining network recovery, security and backup processes.
Assuring that IT activities are within the limits of applicable laws, codes, regulations and accreditations.
Training staff on newly installed hardware and software systems.
Assessing and purchasing new and replacement hardware while maintaining the asset inventory.
Testing, troubleshooting and adjusting information systems to operate effectively.
Implementing security of our network, data, storage and communication systems.
Able to create documentation to assist users in the usage of IT systems

Essential

Strong knowledge and experience of Microsoft operating systems (desktop and server), including Windows Server 2012 to Windows Server 2019 and Windows 8 to Windows 10.
Experience with Microsoft Azure, Microsoft Office 365, Active Directory, Microsoft Exchange, Virtualisation technologies (HyperV/VMWare) and VPN operations.
Experience managing projects and coordinating installations, upgrades, and maintenance.
Hardware configuration, problemsolving and troubleshooting skills
Multitasking and timemanagement skills, with the ability to prioritize tasks.
Experience in the configuration and management of network hardware such as routers, firewalls, switches and wireless access points.

Desirable