1st Line Technical Support/customer Support Agent - Tingley, United Kingdom - Pitchero

Pitchero
Pitchero
Verified Company
Tingley, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About Pitchero
Pitchero is a digital sports platform used by millions of sports participants worldwide. We help players and parents manage their sporting lives with innovative, time-saving features. We are looking for a passionate and motivated Customer Support Agent to join our growing team.

We're a small but ambitious group of passionate creatives, engineers and technologists.

Now is a great time to join this company, with lots of exciting projects on the horizon You will work closely with an experienced Customer Support Manager (who will provide training and support) and other employees to ensure customer questions and concerns are addressed in a timely manner.


Key Roles & Responsibilities

  • Accurate data entry
  • Write clearly and accurately
  • Identifying customer needs and helping customers use specific features

Requirements:


  • Experience in a similar role is desirable
  • Excellent verbal and written skills
  • Organised
  • Confident
  • Good attention to detail and high levels of accuracy

Benefits

  • Fulltime role (4 days office based and 1 day working from home)
- £22,500 per annum

  • Support and training provided
  • A great location near the White Rose Shopping Centre, just off the M62 with good bus links and free parking, as well as shops and restaurants close by
  • Regular team socials
  • We are committed to providing a supportive environment for you to work in. This includes supporting you to balance family commitments by the use of flexible working.
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