Air Testing Project Co-ordinator - Wakefield, United Kingdom - Built Environment & Specialist Access

Description

Air Testing Project Co-ordinator:


Salary:

Up to £23,000 (DOE):

Location:

Wakefield:

Stroma Built Environment:

Our suite of services covers the Pre-Construction, Construction and Post-Construction phases of a building project.

Clients can choose from Environmental Consultancy, Energy Consultancy and Performance Testing services to help them comply with the Building Regulations and environmental legislation.

What you will be doing?:

Co-ordinating works within the Air Tightness Operations Department.

You will be responsible for the smooth running of day-to-day operations by assigning project work to our engineers and managing their diaries.

You'll need to liaise with our clients, other departments within Stroma and management.


Duties & Responsibilities:

• Schedule air testing works in accordance with customer requirements and operating procedures to ensure efficient delivery of service and utilisation of our national fieldbased technician workforce
• Resolve operations issues and challenges effectively to minimise delays, technician downtime and meet customer requirements
• Ensure all technician scheduling and planning is correctly entered into our system
• Ensuring prompt management of customer queries, complaints and concerns
• Ensuring all works are followed up to ensure the sales order is fulfilled

What you will need:

To be successful in this role, you will need to be a highly organised individual with excellent accuracy and attention to detail.

You will also need to be an analytical and problem-solving individual who has clear and confident communication skills, both verbal and written.

To be considered, you must have:

• Previous administrative/operational experience
• Previous experience in a customer services or client focused role
• Excellent IT skills

Added extras:

As well as an engaging and varied day job, this role also offers a variety of excellent benefits including:

• 25 days annual leave (plus bank holidays)
• Holiday purchase scheme
• Company pension scheme
• High Street discounts
• Cycle to Work scheme
• Healthcare Cashback