Customer Service Advisor - Ipswich
Only for registered members Ipswich, United Kingdom
1 month ago
* This salary range is an estimation made by beBee
Job summary
Tennial Personnel are seeking a proactive and customer-focused Customer Service Advisor to join our clients team based in Ipswich.
Responsibilities
- Provide outstanding customer service to clients and visitors in person, by phone, and via email.
- Accurately process and maintain customer records and documentation.
- Manage and resolve customer enquiries and complaints in a professional and timely manner.
- Offer clear and accurate information regarding services, policies, and procedures.
- Support departmental operations, including scheduling, administration, and general office tasks.
Skills
- Excellent communication and interpersonal abilities.
- Calm, professional approach when working under pressure.
- Strong organisational skills with keen attention to detail.
- Capable of working both independently and collaboratively within a team.
Job description
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