Income Officer - Ipswich, United Kingdom - Babergh District Council and Mid Suffolk District Council

Babergh District Council and Mid Suffolk District Council

Verified Company

Ipswich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Babergh and Mid Suffolk District Councils - Ipswich, Suffolk IP1 2BX:

£34,834
£41,418 per annum (pro rata):

-
Part time 22.

5 hours per week:
-
Fixed term or secondment opportunity for up to 12 months - maternity cover

Job share opportunities will be considered.

What we are looking for
We are looking for a part time Income Officer to join our Income Team in Tenant Services.

To be successful in this role, you will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.

About the role
- to collect Housing Revenue Account income and where necessary use appropriate enforcement powers to recover outstanding debt
- deliver a detailed range of housing and welfare benefits advice to customers, considering individual needs and relevant legislation, the policies and procedures of the council and identify appropriate solutions/support available
- work collaboratively with other services, teams and partners to ensure income to the Housing Revenue Account is maximised and tenants have access to all available advice and appropriate support required to sustain their tenancies

About you

You will need to:
- possess a relevant qualification at NVQ4/HNC/degree or equivalent knowledge gained through experience of working within housing or a housing related field
- have experience of debt case management and tenancy enforcement within a housing environment including preparing cases for court and representing the council in court
- have experience of providing assistance and advice and show understanding and empathy with people facing personal difficulties
- be a proactive, problem solver

About us

Working together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work.

With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

Benefits of working for us

Great opportunities for learning and development.
Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years' service, plus bank holidays).
Competitive Local Government Pension Scheme.
Wellbeing Support Program
Employee Assist Program
Health Care Options

For more information, visit our Employee Benefits page ) and view '
The best things about working for Babergh and Mid Suffolk District Councils (youtube)' **to find out what our employees say about working for us.

Our ways of working:

Work is what we do, not where we go We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

For more information

Closing date: 5pm, 13 February 2024.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

DBS checks or police vetting will be required for relevant posts.