Property Maintenance Supervisor Calico Homes - Burnley, United Kingdom - the calico group

the calico group

Verified Company

Burnley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job details:

Job reference

REQ00113

Date posted
16/03/202 Application closing date
31/03/202 Location
Burnley
Salary

- £33,54

Contractual hours
36.2 Basis
Full time
Job category/type
Trades

Property Maintenance Supervisor Calico Homes:

Job description

What you will be doing

Job role:
Property Maintenance Supervisor

Location:
Burnley

Salary:
£33,547

Working Hours:36.25 per week/ 8.45am-16.30pm Mon-Fri

How this role will deliver success

To deliver quality responsive repairs in customer's homes whilst being professional and polite.
Support and lead the responsive repair operatives following Calico's performance management framework, ensuring that they are engaged with Calico's vision, values, and strategic objectives.
To monitor the performance and productivity of Responsive Repair Operatives and to check the correct completion of all related records and that PDAs are utilised correctly.
To work alongside other colleagues in the repairs service to problem solve and take responsibility for issues arising that could lead to delays or additional repairs needing to be carried out.
Being proactive in identifying areas for improvement and provide constructive feedback in steps to be taken to improve the responsive repair service.
To engage and participate within company activities and make a positive contribution.
Work collaboratively across the service to deliver improvements, achieve high levels of customer satisfaction.
Contribute towards any project work as required.
Complete post and pre inspections
To assist with investigations for complaints that are raised to ensure they are dealt with effectively and any learning outcomes are identified and implemented.
Supervision of direct reports through team meetings, 11s, toolbox talks and My Time Sessions. Oversee recruitment, absence monitoring and performance management.

What you will get in return

The opportunity to make a real difference to people's lives
Clear development and progression plans
25 days holiday plus 8 bank holidays
A fabulous wellbeing programme
Healthcare plan
Quality learning and development opportunities
Join a unique and diverse group of companies with growth ambitions

There are so many more benefits to working for Calico Homes and the Calico Group, too many to mention Calico has a reputation both locally and nationally as an employer of choice, ranked 2nd in the "Inclusive top 50 UK Employers list" - an achievement we are exceptionally proud of.

What you will need to be a success

Excellent proven people management skills and the ability to challenge, support and motivate staff
Experience of working in a management/supervisory position and demonstrating an excellent track record in staff management
Ability to work on own initiative and as part of a team without supervision.
Ability to plan and prioritise own workload.
Ability to carry out multiskilling in other trades in line with Calico's criteria
Experience of completing pre & post inspections
Experience of delivering high standards of customer service
Experience of working in a property maintenance environment.
Knowledge of relevant Health and Safety regulations, requirements, and best practice
Excellent decision making, communication and organisation skills

Desirable Criteria

Recognised building or construction qualification
Recognised Health & Safety qualification
Asbestos qualification
Experience of working within a social housing organisation
Experience of using a range of I.T packages

Ready to apply?

If you think you have everything, we're looking for in a Property Maintenance Supervisor, then we'd love to hear from you.

About Calico Homes

Calico Homes' is a value led company who through investing in local communities where everyone thrives - through innovation, strength and collaboration.

Calico Homes, along with all other parts of the Group, have a shared purpose as part of the Calico Group, to make a real difference to people's lives.

Each part of the Calico Group has its own specialism and expertise but the "One Calico" vision is to help people to build a better future, whatever their background and wherever they are in their life's journey.

Because we know we can always do more for our customers, we are continually expanding the range of services which we offer and looking for new talent.

This means we need more amazing people who share our values and have real passion for helping others.