Key Holder - York, United Kingdom - McArthurGlen Designer Outlets

Tom O´Connor

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Tom O´Connor

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Description

Job description
We are looking to recruit for a Part Time Keyholder to work 24 hours a week.


Offer Samsonite customers exceptional service by projecting a positive image of the Company at all times, in order to maximise sales.

Assist in the maintenance of a tidy and well presented store, maintaining high standards in all areas.

Additional information

Principal Accountabilities:
Offer advice on, and demonstrations of, Samsonite products in a professional manner to ensure a friendly shopping experience.
Introduce selling benefits and various features of merchandise range.
Deal with customers in a cheerful, polite and efficient way, always considering their needs.
Assist in stock counts as directed by Store Manager
Open and close store (as and when required)
House Keeping

Maintain high standards at all times within the branch.
Operations /Administrative Duties

Handle telephone enquiries in a polite, helpful and efficient manner; and ensure all messages are communicated.
Ensure all customer enquiries/orders are communicated to Head Office in accordance with Company Procedures.
Open and close the store following Company Procedures.
Carry out stock and personnel administration as directed by Management.
Maintain a well groomed, neat and tidy appearance at all times, in line with Company Dress Policy.


Ensure that any accidents or potential dangers to staff or customers are acted upon where possible and reported to Management.

Be knowledgeable of Health and Safety Manual and fire safety procedures of managing agent within store.
Additional Responsibilities
To perform duties of a similar nature as required and directed by Management.


Skills required:
Constant standing, bending, frequent lifting of luggage up to 15 kilos.
Computer literate
Previous experience in retail
Ability to work under pressure
Team player and motivator
Target driven
Brand sensibility
Good command of English
Flexibility


Job Reference:
YOR02650

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