Database Administrator - London, United Kingdom - Service Care

Service Care
Service Care
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Role:
Database Administrator


Location:
London/Birmingham


Wage:
£500- £536 per day


CANDIDATES MUST ALREADY HOLD DV CLEARANCE IN ORDER TO BE APPLICABLE FOR THE ROLE
Job Purpose

As an SQL Server Database Administrator, you'll support business-critical systems that are vital to our work in an ITIL-aligned environment.

It's an IT role like no other, which comes with excellent training and the chance to build your skills.

This role will be responsible for the maintenance of multiple MS-SQL databases within a live support environment.

Working within the Applications Management team the daily duties of this job will include daily health checks, responding to SQL related issues, helping to interface SQL databases with other systems or report queries and developing the use and accessibility of service related data for internal reports.

Experience of installing and maintaining SQL databases is essential as is an understanding of complex maintenance and high availability setups such as Always on HA, Mirroring, log shipping and Microsoft Clustering.


The role holder will be expected to be able to query databases using T-SQL on a regular basis and have an understanding of program-oriented SQL functions such as stored procedures and triggers.

There will also be opportunities to use some of the system databases to support wallboard, system report and management report websites and capabilities.


Using your knowledge of Database Management and ITIL-environments, we want you to take the initiative when it comes to developing and utilising good working practices and processes.

You should be just as adept with people as you are with MS-SQL, You'll be able to explain technical issues simply and form good working relationships.

If you can combine customer service experience with strong IT literacy, we can offer you an exciting role in a supportive team.


This role requires a flexible working approach and may on occasion require travel to sites around the UK, as well as working on-call.

There may also be occasions where work is required outside of core business hours.


Main duties include:

  • The SME and point of escalation for all database related issues within the Application Support function.
  • Managing the database layer across the estate supporting multiple high priority instances of SQL Server in some cases hosting multiple databases
  • Resolving issues with databases, working with third party suppliers to alter schemas, update indexes and plan updates.
  • Performing daily checks and maintenance duties.

Essential:


  • Understanding of ITIL process, incident management, change management and problem management including working to strict SLAs.
  • Experience of querying MS-SQL databases using T-SQL on a regular basis, as well as an understanding of programoriented SQL functions.
  • Experience of installing and maintaining SQL databases.
  • An understanding of complex maintenance and high availability setups such as Always on HA, Mirroring, log shipping and Microsoft Clustering.
  • Previous experience of Incident and Service Request Resolution using Service Management Tools.

Desirable:


  • Currently or progressing towards being MCSA (SQL) certified.
  • Previous experience of working in a SQL Database Administrator Role.


  • ITIL v

  • Foundation Certification
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