Shop Assistant - Harmondsworth, United Kingdom - Mitie
Description
Shop Assistant - Heathrow Immigration Removal Centre - 44 Hours Per week
£26,000
Free Parking, Access to gym
Retail Discounts
Job objectives and responsibilities
-
Organise and run the shop ensuring stock items and levels meet customer demand, providing a welcoming and positive customer experience
Main duties
- Organise and manage personally allocated area of work related to the smooth running of the shop so that the work is completed effectively and efficiently.
- Welcome and serve all customers in a timely manner to ensure the smooth running of the shop area.
- Process orders as required in line with customer demand and company procedures, including arranging collection and delivery of ordered items, to ensure adequate stock levels are maintained at all times.
- Refill the kiosks within the Centre as and when required but at least on a daily basis to ensure adequate supplies are available.
- Deal with cash in a safe and secure manner adhering to company procedures at all times.
- Create and maintain manual and computer records and files such that records are up to date and information can be accessed readily.
- Complete documentation in a timely manner consistent with company standards of efficiency and accuracy.
Use, handle, transport and store equipment and materials securely and correctly at all times to ensure a safe and secure environment.
- Undertake emergency out of hours call outs as required to maintain the centre facilities.
- Notify relevant staff of stock levels so that the availability of materials is maintained.
- Undertake all notifications of change to the establishment ensuring compliance with the relevant standards.
Person Specification
Essential
- Numeracy skills
- Positive, patient and caring style of customer service
Desirable
- Previous relevant experience would be an advantage
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