Assistant Plant Area Manager - Hassocks, United Kingdom - First Recruitment Services Limited

First Recruitment Services Limited

Verified Company

Hassocks, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Assistant Plant Area Manager

Full time permanent role - alternate weekend working

Week one hours - 6 days per week /1800

Week two hours - 4 days per week /1800

Hassocks

Salary:
£25000 per year plus very good company benefits

We are delighted to working alongside our very highly thought of and popular garden centre / horticultural based client as they seek to recruit a permanent full time Assistant Plant Area Manager to join their friendly and busy team.

This is an excellent opportunity to join a superb organisation who offer an excellent working environment.

The role:

You will be responsible for:
Assisting the Plant Area Manager with day-to-day management of the plant area and deputising in their absence.

Plant Area Management:

Assisting the plant area manager with plant buying, organisation of colleagues, rotas & breaks, goods in and quality control checks.

Customer Service:

Ensuring that you have a good knowledge of all plants available and can advise customers correctly.
Maintaining a positive, empathetic and professional attitude towards customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving minor customer complaints. Referring unresolved complaints to line manager.
Having knowledge of horticultural products so that you can give advice and guidance.
Keeping your area of work clean and tidy.
Processing customer orders.
Helping to carry and load heavy items to customers cars.
Communicating and coordinating with colleagues as necessary.
Ensure customer satisfaction and provide professional customer support at all times.

Merchandising and Plant Care:

High standards of plant care and merchandising presentation.
Ensuring that all plants in your care are always watered correctly and no plants are left over or under watered according to their needs.
Ensuring you carry out a daily check for pests and pathogens and take immediate action.
Ensuring no plants are on left on display with pests or pathogens at any time.
Accurate pricing and labelling.
Maintenance and cleaning of plant area and displays

Other:

To support with duties in other departments as required.
Out of hours stocktaking, late night shopping, Christmas shopping duties as required.
Ensuring that you carry out your duties in compliance with safety, legislative and company administrative regulations.

First Recruitment Services is acting as an Employment Agency in relation to this vacancy.