Account Manager - Newmarket, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Newmarket, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Really Superb Opportunity for an Account Manager within the Sales & Development of my Exciting Global Client based in Newmarket.

My Client has 900 Offices/ laboratories across 47 countries, employing about 55,000 staff worldwide.

Reports to:
Client Experience Manager

Direct Reports:
None

Your duties will include:

Delivering forecasted growth of sales within your allocated accounts
Support the onboarding of new accounts
Retain and grow allocated accounts in allocated region
Identify new opportunities for growth within your allocated accounts
Update and maintain all communication within CRM
Using CRM, document your key relationships and account strategy plans
Managing and owning all service concerns or queries in accordance withMy Clients Quality System
Maintaining an effective and dynamic knowledge base of competitors' activities within CRM
Follow up on all quotations within your territory with clear feedback on quote conversion rates within CRM system
Provide monthly reports and updates on territory performance against target
Carry out reasonable actions and duties as required by the business
Attend networking/ marketing and other industry events within and outside of contracted hours
Adhere to KPI's set by the business
A support function working closely with the businesses operational, service and support teams, providing crossfunctional performance information to assure a high level of customer service
Actively promoting the business both externally and internally
Maintaining confidentiality
To comply with all the Health and Safety and ISO14001 requirements of your role, and perform any other reasonable duties as required by My Clients Business
Understand to a high level of aptitude all My Clients digital systems and tools

Key Attributes:

Commercial Awareness
Fact driven
Action orientated
Problem solver
Motivator
Organisational Skills
Track record of high levels of account retention and development
Professional Relationship Management
Fine communication (oral & written)
Results Focus
High energy
Accountable
Attention to detail
Honest

Qualifications:

GCSE
English Language, Mathematics or equivalent

A Level

English Language, Mathematics or equivalent
Science degree or equivalent

Skills/ Experience:

Excellent communication skills (written & oral)
Organisational skills

MS Office

Intermediate
CRM
Proposal writing/ tenders
Ability to demo software solutions
Problem solving
Ability to work under pressure
Experience of working in a high target driven environment
Experience of sales key account management or customer service interface (2 years minimum)
Industry Knowledge (desirable)