Digital Technical Support Engineer - Milton Keynes, United Kingdom - Page Group
Description
Support customers and internal sales with delivery of Connected Services and digital tools for technical delivery and onsite installations. Work alongside our Customer Service Global digitization team.Client Details
One of the world's leading engineering companies which helps customers to use electrical power effectively and to increase industrial productivity in a sustainable way; provides value-added solutions in robotics, machine and factory automation and has around20 locations in UK.
Description
Digital Service Delivery Remote:
Onboard and maintain digital agreement holding. Connected Service customer accounts. Run digital reports for customers remotely. Work with our Global Service support center on event message reporting andplatform development. Enable user access to digital portals.
Digital Service Delivery Onsite:
Sales support through technical digital service delivery. Onsite integration and setup of services. Onsite installation of hardware.
Demonstration of platform. Run digital reports and review alongside the customer
Profile
Requirements - Qualifications, Knowledge, Skills & Experience:
GCSE's A*-C (English, Maths, Science) - (Higher/ equivariant).
Electrical/ Mechanical/ Software engineering qualification.
Network configuration.
IT equipment setup and configuration.
Data management tools and databases.
Technical support experience (Desirable)
Personal interest in Engineering (Desirable)
Job Offer
Great Career progression
Flexibility - Hybrid role, after first 2 months
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