Administrative Officer - Leeds, United Kingdom - Leeds Teaching Hospitals

Leeds Teaching Hospitals

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

To maintain and update mail-outs and labels for Trust and staff departments, advisory group members and voluntary and community organisations and organising electronic or paper mail-outs to such groups as required (typing, copying and posting etc.) To liaise with appropriate personnel to make appointments for the Head of Service/Management team and to maintain an appointments diary.

To monitor stock levels and re-order stationery and office supplies as required, and non-stock items as necessary. Departmental first point of contact in relation to booking and maintaining assessment clinic's. Validating and entering patient details on the Patient Administration and other Systems.

Preparation of patient documentation for processing, including inputting or scanning. Maintain and update patient / departmental databases, prioritising within departmental guidelines and escalating unresolved situations/issues to appropriate line manager. Answer general telephone enquiries and requests to retrieve patient and other documentation. Ensure all information requests are dealt with in an efficient and timely manner.

Adhering to departmental/Trust disposal and destruction procedures of confidential documentation, in line with Data Protection Act and GDPR. Collate and circulate patient documentation/reports around Trust when required.

Any other duties commensurate with the grade which may be required from time to time to ensure the effective running of the service Assisting to maintain high standards of care, including:

Maintain a safe working environment, reporting incidents, accidents, complaints. Understand the need to maintain and respect patient confidentiality.

The jobholder must take responsibility in agreement with his / her line manager for their own personal development by ensuring that continuous professional development remains a priority.

The jobholder will undertake all mandatory training required for the role.

The jobholder must respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.