Car Rental Agent - Taunton, United Kingdom - Bluechip

Description

global car rental company based in Taunton and looking for a highly organized and customer focused person to join the team.

As a Rental Agent, you will be responsible for assisting customers with their rental needs and providing excellent customer service.

• Greet customers and assist them in selecting the appropriate rental options
• Process rental agreements and ensure all necessary information is accurately recorded
• Answer phone calls and respond to customer inquiries in a professional and timely manner
• Provide exceptional customer service by addressing customer concerns or issues
• Maintain accurate records of rental transactions and inventory
• Coordinate with other team members to ensure smooth rental operations
• Assist with data entry tasks and maintain organized rental files
• Utilize the company software programs to track rental information

• Over 25 and driving for 12 months for insurance reasons
• Strong organizational skills with the ability to multitask effectively
• Professional polite customer service focused
• Administrative skills to handle paperwork and data entry tasks
• Excellent phone etiquette and communication skills
• Ability to work in a fastpaced environment while maintaining attention to detail

• Onsite parking