Senior Colleague Communications Manager 12-mth Ftc - Edinburgh, United Kingdom - Denholm Associates

Denholm Associates

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

If you're an experienced Senior Colleague Communications Manager looking for your next role, we want to hear from you Denholm currently have an excellent opportunity with one of our clients, a British retail bank, who are looking to recruit a Senior Managerto join their team.

Our client are looking for a Senior Colleague Communications Manager (Channels and Content) to join the Colleague Comms and Engagement Team.

You'll be responsible for leading and developing the channel strategy to bring messages and stories to life in interestingand meaningful ways.

You'll be managing the design and implementation of new channels, such as a new 'news and views' two-way engagement platform and app, as well as leading a small team of awesome creatives to deliver on existing channels, including our client's very own TV show,and Checkout, their colleague newsletter.

You'll also lead on the design and production of colleague engagement events.

You'll also manage colleague engagement events such as virtual town halls, senior leadership events and ad-hoc engagement opportunities, such as drop ins and fireside chats.

In addition, you'll help to design an effective measurement framework to monitor and measure all communications activities and demonstrate success in engaging colleagues around the strategy and purpose.

You will be able to:

Show considerable experience in internal communications and delivering engaging and targeted communications for different audiences
Manage internal communication channels and platforms and have previously been responsible for channel and campaign traffic management
Work well with senior stakeholders and have experience in delivering leadership engagement events
Understand the importance of audience personas; to develop communications aligned to preferences and needs
Demonstrate a creative mindset and find different ways to connect colleagues with the Bank's story
Implement communications scorecards and measurement strategies to demonstrate engagement and value
Work at pace and manage many different priorities at the same time, as well as having an exceptional eye for detail
Be in touch with the latest communication developments, constantly seeking new ideas to improve the communications experience for Bank colleagues
Design and deliver creative colleague events

The Role
In this exciting role we'll be looking for you to:

Lead and manage the internal communications channel strategy, implementing best practice standards and processes
Identify opportunities to improve existing channels and make recommendations to help simplify and streamline, where appropriate
Be the 'airtrafficcontrol' lead for channel and campaign delivery, working with the wider CC&E team to plan and prioritise content, deliverables and design
Manage a team of 3 design and digital creatives plus an engagement analyst to deliver planned content within SLAs
Manage colleague engagement events including town halls, colleague conferences and regular leadership sessions
Project manage the onboarding of new channels, including a new Groupwide news and views platform and app
Develop opportunities for the business to selfserve their own communications
Manage external suppliers to make sure you get the best service and value for money
Run measurement and reporting procedures to help drive improvements across all channels
Explore new communications channels to help the wider CC&E team make informed decisions on how to best land their campaigns and messages
Make sure all communications and their execution are aligned with Tesco branding and TOV guidelines.

If you have any questions or would like to know more, please get in touch