Guest Services Representative - London, United Kingdom - Language Recruitment Services Ltd

Language Recruitment Services Ltd

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Guest Services Representative

Salary:
£25,000 per annum
**Permanent

Day shift**
Location: Central London
Stunning Building

Ref:
SM0202410

Our client, an international property company based in central London is currently recruiting for a
Front of house Receptionist/Guest Services for this exclusive building, to meet and greet their important guests and ensure their stay is everything they hoped for and more.

Main Duties of Guest Services Representative:

Meeting and greeting visitors and clients
Taking calls, making sure reception area is well presented
Ensuring guests are looked after

- working with the experience team to provide exemplary customer service

Liaising with clients, suppliers and other staff
Distribute and file incoming post
Dealing with online enquiries and check in.
Ensure that maintenance issues are escalated

Requirements of the Guest Services Representative:

English language skills to business level both written and spoken
Other language skills highly desirable
4* Reception, Hotel or Customer service experience desirable but not essential.
Excellent organisational skills and a great telephone manner
Good attention to detail
Strong Microsoft office and Outlook skills
Flexibility and practical skills are essential
Can do attitude and strong customer service skills

You will work as part of a team covering a shift pattern 4 days on and 4 days off (8am -8 pm).

If you have excellent presentation and communication skills along with some customer service, Guest services coordinator, concierge, reception, duty manager or hotel experience, or the desire and motivation to work within the Luxury sector, Don'tHesitate to apply.

Applications can only be accepted from individuals who are eligible to work in the UK._
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise._