Customer Support Assistant - Southampton, United Kingdom - Switch Advisor Consultants

Switch Advisor Consultants
Switch Advisor Consultants
Verified Company
Southampton, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Listen to customer complaints and provide solutions.
  • Maintain customer records and update customer profiles.
  • Identify customer needs and suggest appropriate products and services.
  • Provide excellent customer service.
  • Resolve customer issues in a professional manner.
  • Act as first point of contact for all customers, ensuring a friendly service is instantly portrayed.
  • Investigate customer's requirements to understand needs and advise on suitable products.
  • Establish great customer rapport ensuring a firstclass service is delivered at all times and trust is gained instantly.


  • No experience needed

  • Full training provided

Salary:
£22,716.00-£23,668.00 per year


Benefits:


  • Company events
  • Employee mentoring programme
  • Sick pay

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Yearly bonus

Ability to commute/relocate:

  • Southampton: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
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