Gp Medical Secretary - Birmingham, United Kingdom - University Medical Practice

University Medical Practice
University Medical Practice
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Making referrals via NHS e-Referral Service, managing referrals, liaising with the GPs, patients and secondary care as necessary.

Audio typing, copy typing and logging correspondence and medical referral letters/reports and other patient correspondence as required (audio typing, digital dictation, word processing and data entry).

Servicing meetings, circulating the agenda and related documents, recording and typing the minutes of meetings.


Administration of PMA reports:
receipt, pulling of records, allocation of reports, recording of payments received.

Acting as a point of contact/source of information about practice matters, procedures, the use of office machinery etc. There is therefore considerable liaison between the post-holder and different categories of staff over a range of issues. Checking stationary supplies and ordering stationary as appropriate. Checking staff refreshments, ordering and arranging collection of refreshments and groceries as required.


Providing reception cover when staff are on holiday and lunch time and providing cover for members during periods of sickness and annual leave.

Assist and participate in the planning of an improved secretarial service to the practice as necessary. Be the administrative lead for NHS e-Referral Service referral service, including booking hospital appointments and proxy referrals. Perform any other duties appropriate to the post as might reasonably be requested from time to time.

Support in the management of QOF and Enhanced Services. IT Maintain and update documents templates on GP IT system including referrals forms, template letters etc.

Training In liaison with the GP teaching lead and practice administrator, assist in the administration of the student teaching at the practice.

Confidentiality In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Health & safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures.


This will include:

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly
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