Head of IT - Manchester

Job summary

Our client is seeking a strategic and forward-thinking Head of IT & Transformation to lead the evolution of their digital systems, technology infrastructure, and business processes.

Responsibilities

• Lead and develop the internal IT function to deliver a reliable, secure, and scalable technology environment.
• Oversee the evolution and optimisation of key business systems, including ERP, WMS, and automation platforms.
• Manage technology partners, vendors, and service providers to ensure value and performance.
• Define IT strategy and infrastructure improvements that align with business goals.
• Design and deliver a transformation roadmap focused on operational efficiency, automation, and innovation.
• Identify and implement process improvements supported by digital tools and data insights.
• Champion the integration of emerging technologies (e.g., AI, analytics) to drive smarter decision-making.
• Collaborate across departments to ensure technology solutions support business priorities.
• Drive digital adoption through effective communication, training, and engagement.
• Foster a culture of continuous improvement and innovation across the organisation.
• Act as a trusted advisor to senior leaders, guiding them through digital and operational change initiatives.

Job description