Medical Secretary/clinical Correspondence - Ellesmere, United Kingdom - Churchmere Medical Group

Churchmere Medical Group

Verified Company

Ellesmere, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity for a Medical Secretary/Clinical Correspondence Administrator has arisen to join our practice either full or part-time.

Ideally, we are looking for someone with experience in a similar role however this is not essential as full training will be provided.

Applications close: 22nd March 2024

From £11.44/hour dependent on experience

CHURCHMERE MEDICAL GROUP

JOB TITLE:
Medical Secretary/Clinical Correspondence Administrator

REPORTS TO:
ADMINISTRATION MANAGER

HOURS:
FULL TIME/PART TIME

Job Summary:

To be responsible for undertaking a wide range of data inputting duties in support of the multidisciplinary team.

Duties can include but are not limited to, actioning all clinical correspondence from other care service providers and other sources on the practice clinical system, processing referrals and adhering to extant policy and procedure.

Job responsibilities:

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items on the following list.

Duties may be varied from time to time under the direction of the Administration Manager/Practice Manager, dependent on current and evolving Practice workload and staffing levels:

Processing incoming and outgoing mail
Data entry of new and temporary registrations and relevant patient information
Scanning of patient related documentation including attaching and coding scanned documents to patient's healthcare records
Processing of all DNA letters in accordance with current protocol
Input data into the patient's healthcare records as necessary
Process incoming test results and out of hours reports, ensuring they are referred to the relevant clinician
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Manage all administrative queries as necessary
Carry out system searches as requested
To provide IT support to all members of practice staff
Taking meeting minutes
Maintain a clean, tidy, effective working area at all times
Support all clinical staff with general administrative tasks as requested
Typing letters, reports and associated documentation
Process referrals to external agencies such as secondary care
Process referrals using the electronic referral system (ERS)
Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms
Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
Read code data on EMIS web

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will assist in promoting and maintaining their own and others' health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures.

This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills,
Using appropriate infection control procedures, maintaining work areas in a tidy, clean, sterile, and safe way, free from hazards.
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and curr