Ward Co-ordinator - Warwick, United Kingdom - South Warwickshire University NHS Foundation Trust

South Warwickshire University NHS Foundation Trust
South Warwickshire University NHS Foundation Trust
Verified Company
Warwick, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen within our Emergency Department for a Ward Co-ordinator to support the Clinical Lead and General Manager by providing operational and administrative support to ensure the department runs as effectively as it can.


You will support the ED team by managing mandatory training, organising meetings, taking minutes/allocating actions appropriately, supporting the achievement of targets including patient feedback, nurse care indicators, project co-ordination, helping plan and deliver investigations and proactively supporting staff related processes such as recruitment, sickness absence management, annual leave.

This role will be varied, fun, and engaging and will suit those individuals looking to progress into a management or human resources role.

You will need to be able to demonstrate your good interpersonal, negotiation, verbal and written communications skills.

You will also need to be able to demonstrate your excellent IT skills and your ability to plan, prioritise, manage your time and problem solve effectively.

This is a very busy role and you will need to be able to work independently as well as part of a team.

In return we will offer a full induction and orientation programme and some dedicated leadership and interpersonal development opportunities.


To provide operational and administrative support to the Ward Manager/Clinical Lead in a way that is responsive to their needs and contributes to the effectiveness of their roles.

The post holder will work between Macgregor ward and Paediatric Assessment Unit responding to a variety of situations on a daily basis.

South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.


We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county.

This includes our Community Teams in North Warwickshire.


We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Over 5300 people work for the Trust and many of them have been here a long time. People find they don't need to go elsewhere to find a fulfilling career in healthcare.

The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.

Our values can be summed up in one sentence. We are 'Trusted to provide inclusive, safe, effective and compassionate care'.

Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work.

It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.


Responsible for the proactive, accurate management of the electronic diary, maximising time management by prioritising entries considering objectives and geographical implications.


Provide comprehensive, high quality administrative support for HR and incident investigations, including arranging meetings, taking minutes and typing of letters.

Work on own initiative to manage and prioritise administrative tasks to support effective and efficient running of the ward.


Receive and make telephone calls on behalf of the Ward Manager/Clinical Lead, taking messages, dealing with enquiries appropriately and ensuring accurate and timely communication of messages including issues of a confidential and contentious nature.

Provide effective administrative support to the Ward Manager/Clinical Lead within a changing environment. Deal on a regular basis with confidential, sensitive and contentious information on staff and services.

Health Roster

Arrange return to work meetings, provide administrative support and ensure that all documentation is completed.

Monitor sickness triggers for staff members and escalate to the Ward Manager/ Clinical Lead. Liaise with HR to arrange sickness meetings as necessary.

Draft sickness outcome letters and schedule sickness review meetings.

Monitor annual leave usage and communicate available annual leave slots to ward staff.

Escalate to Ward Manager/Clinical Lead if staff are not utilising their annual leave allocation effectively.

Monitor when staff appraisals are due and book appraisal meetings, liaising with mentors.

Monitor professional registration renewal and escalate any concerns to the Ward Manager/Clinical Lead prior to registration lapsing.

Monitor mandatory training compliance for the ward staff and book training in a timely manner.

Staff Administration

Ensure all induction and training i
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