Retail Sales Advisor - Sheffield, United Kingdom - Arco Ltd

Arco Ltd
Arco Ltd
Verified Company
Sheffield, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

As the UK's leading integrated health and safety experts, Arco combine multi-channel distribution of 170,000+ products with specialist training, consultancy, and site services.

Arco's history spans over 100 years, and following the recent appointment of a new CEO, the business is now transitioning to a high-performance culture, driven by the ambition to grow and become even more sustainable into the future.


With a workforce of circa 1,650 employees, Arco will continue to have at the core of its culture, a clear and pervasive set of values creating a diverse, inclusive workforce.


We're now looking to recruit an exceptional Retail Sales Advisor at our Sheffield store that shares our core values; respect for people, hard work and enterprise, excellence in reputation and making the world a safer place for everyone.

Please note this is a part time role working 4 hours on a Wednesday, 8 hours on a Thursday, 8 hours on a Friday and then alternate Saturdays 4 hours of which you would get the time back in lieu the following week.

About the role


Don't worry if you don't know much about the health and safety industry or personal protective equipment (PPE), as we'll teach you all there is to know, and provide you with a platform to learn, develop and grow.


Key responsibilities include:

  • Delivering outstanding levels of customer service
  • Interacting with our customers, in store, on the phone and on customer visits, to promote our products and services
  • Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable a store we can be really proud of
  • Processing customer transactions and responding to customer enquiries using our bespoke IT software
About you

The ideal Retail Sales Advisor will be/have:

  • Experience of working face to face with customers, preferably in a retail environment
  • An understanding of what makes a great customer experience
  • Be comfortable making promotional calls to business customers
  • An understanding of IT systems to process transactions and respond to customer enquiries
  • Flexibility to cover colleague shifts (team absence, holidays)
On top of working for the UK's leading health and safety expert, you'll also receive:

  • An hourly rate of £10.90 per hour plus a discretionary company bonus
  • 32 days holiday inclusive of bank holidays, plus the option to purchase more (pro rata)
  • 2 paid Community Volunteering days every year
  • An excellent pension and life assurance scheme
  • A huge range of high street retailer discounts to help with cost of living via MyArco Perks
  • Access to our brilliant Learning Management System, to support your personal development
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