Pre-brief Clerk - Luton, United Kingdom - The DX Group

The DX Group

Verified Company

Luton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting new Pre-Brief Clerk oppo
rtunity at DX

All about you
You will be friendly, hard-working and love the buzz of getting things done.

We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life.

DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles.

Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities

Role summary:

To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes.

This role is essential in ensuring our divers are fully prepared on the road enabling them to give our customers the best service experience.

Key responsibilities

Ensure that all drivers report to prebrief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed
Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers
Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases
Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing
Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure

Additional information on this role

This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.

Benefits: