Aftersales Service Engineer - Cambridge - Glen Callum Associates Ltd

    Glen Callum Associates Ltd
    Glen Callum Associates Ltd Cambridge

    5 days ago

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    Description

    Job Title: Service Engineer

    We are seeking an experienced Service Engineer to join our team. The ideal candidate will have a passion for technical problem-solving, good customer service skills, and the ability to advise customers.

    This is a fantastic opportunity for a mechanic, vehicle technician, Technical Maintenance Engineer, or Air Conditioning Engineer/Refrigeration Engineer who wants to utilize their technical skills in a new career path.

    Key Responsibilities:

    1. To be an experienced Service Engineer/Maintenance Engineer with a proven track record of servicing, calibrating, and repairing company products.
    2. Liaise with the Aftersales Support team on service and repair requests, providing timely feedback and updates.
    3. Assist with in-house service and repair work for AC machinery equipment range and diagnostic tools during quieter periods.
    4. Support the sales team with product installations and deliver basic product training to end-users, as required.
    5. Offer technical and product support to customers regarding equipment.
    6. Possess proficient technical knowledge of automotive systems, ideally vehicle diagnostics and AC units.
    7. Be proficient in Microsoft Office and general computer use.
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