Leasehold Helpdesk/ Property Management - City of London, United Kingdom - Daniel Watney

Daniel Watney
Daniel Watney
Verified Company
City of London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

About Daniel Watney


Daniel Watney are a modern, niche, professional firm that differentiates themselves in the marketplace with a clear client focus and exemplary service.

We put our diverse range of clients first and at the heart of everything we do and ensure that they receivethe best service from our partner led business.

We thrive on using innovative thinking to come up with strategies, analysing complex briefs to find great solutions, and having been operating for over 160 yrs.

We use our knowledge of the property industry todrive better outcomes for everyone.


The Role
We are seeking a Helpdesk/Property Management Administrator to join our well-established residential team.

You will be responsible for routine and reactive maintenance of our clients' retained units and will work alongside the property managers.

The Helpdeskfunction arranges routine health and safety inspections and orders repair and remedial works


In addition to the helpdesk function you will provide essential administrative support to three Property Managers to ensure the effective day to day management of our portfolio of properties.


About you
This is an excellent opportunity to join a reputable and progressive firm of chartered surveyors. We offer training and support and the chance to progress in a growing team.


The role will involve;

  • First line in taking calls, taking ownership of issues, including tenant queries and maintenance issues
  • Updating the management database with concise and accurate notes
  • Liaising with tenants, contractors and property managers to arrange minor repairs with contractors and deal with other management matters that may arise
  • Responsible for coordinating H&S inspections and ensuring compliance is up to date
  • Maintaining online records via Propman and Dwellant

Key skills and characteristics;

  • Strong organisational skills, a keen eye for detail and the ability to multitask
  • An excellent team worker who can build positive working relationships
  • Articulate with strong written and verbal communication skills

Qualifications and Experience;

  • Previous experience in residential property administration
  • Knowledge of property management software and systems is preferred
**No recruitment agents required
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