Ombuds/ Organizational Ombuds/conflict - London, United Kingdom - Chevron

Chevron

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The position will suit an experienced professional with demonstrated experience in meditation, coaching and conflict resolution of barriers to the employee experience and work-related concerns.

In addition, the role will provide an alternative, informal, neutral, confidential and independent avenue for employees and contractors to brainstorm solutions to work-related concerns and help remove barriers to the employee experience, conflict, feedback and diversity and inclusion.

off the record.

Ombuds are neutral and impartial dispute resolution practitioners operating outside the normal chain of command, who are authorized to provide confidential support for any workplace question or concern and with permission of the employee, they can brainstorm with formal channels to address employee complaints and concerns.

They adhere to the International Ombudsman Association Standards of Practice.

Responsibilities for this position may include but are not limited to:

Provide employees with a safe, confidential resource to have complaints heard
Provide information on options for resolutions of workplace issues
May facilitate "informal" mediation to allow employees to address issues with a neutral party
Develop and manage the informal means to resolve workrelated concerns effectively, quickly, and fairly
Manage confidentiality of information and prevents unauthorized disclosure or access to records
Protect information from being called upon as testimony in formal processes within or outside the Company
Proactively counsel and influence management on strategies to address recurring workplace problems while preventing any communications from breaching confidentiality or anonymity
Deploy a global communications strategy (inperson, brochure, Web) that informs and educates client base of availability and purpose of Ombuds office in dispute resolution. Establish and maintain credibility with employees at all levels
Travel to prioritized locations across Europe, Eurasia, Africa, Middle East with primary location in London office (approximately 3040% travel required)
Promote awareness of and respect for diversity and inclusion to establish working relationships among employees with varying interests and concern
Role model psychological safety, trust and feedback behaviors with all colleagues
Foster positive relationships across all cultures globally

Required Qualifications:

Bachelor's degree holder in HR or related field
At least 3 to 5 years of organizational ombuds and mediation related experience in accordance with the International Ombudsman Association Standard of Practice.
Extensive knowledge, and background on employment relations, HR policies, and employment Laws
Demonstrated experience coaching in accordance with the International Ombudsman Association standards of practice (confidentiality, neutrality, impartiality, independence, informality) and mediation skills on workrelated concerns
Ability to work in the U.K. and travel to meet with employees in all EEMEA targeted locations (job requires approximately 3040% travel).
Demonstrated cultural sensitivity and global awareness when working with Nationals in the various countries where Chevron conducts business
Experience in creating content and delivering presentations and videos on ombuds related topics (i.e., conflict resolution, fostering an open feedback culture, empathy, active listening and inclusive behaviors)
Strong listening, interpersonal and communication skills. Communicate clear expectations & alignment on global teams on shared goals & outcomes
Conflict resolution skills, including mediation process skills
Manage and keep confidential information
Flexible, adaptable, and agile to change

Relocation Options:

Relocation will not be considered within Chevron parameters.

International Considerations:

Expatriate assignments will not be considered.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

Workplace Inclusion & Diversity

Chevron seeks to attract and develop the brightest minds to support, advance and enable best practices, innovation and evolving the energy landscape.

Chevron is striving to be an employer of choice and leader for an inclusive and diverse workplace where we are actively supporting the promotion of equality for all employees at all levels.
Chevron is working to close any gender gap where it may exist; equal pay or enabling a representative and meritocratic progression to careers and reaching senior roles across the organization.
Chevron is focused on growing a culture where people with disabilities can excel through support in role and longterm career opportunities including workplace adjustments.

Chevron considers itself a learning and flexible employer and want to support everyone to bring their best self to every day.

Chevron is an Equal Opportunity employer. Qual