Supporter Care - London, United Kingdom - TPP Recruitment

TPP Recruitment

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_Would you like to work for an international development charity, supporting with administrative tasks across a range of fundraising activities? Would you like to gain valuable and varied experience as part of a small and passionate team?_
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WeSee_
_Hope__ is a small international development organisation committed to creating sustainable change for vulnerable children in Southern and Eastern Africa._

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They work across five counties
Kenya, Malawi, Tanzania, Uganda and Zimbabwe in areas where children are acutely impacted by lack of opportunity, exploitation and isolation. Focusing primarily on education, child rights and economic empowerment, they address these issues through seven communityled programmes delivered in partnership with local NGOs and communitybased organisations._

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Their aim is that vulnerable children have the skills to change their own futures, and that their families and communities are able to support them along the way._

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As _
_Supporter Care and Admin Assistant__, you will be responsible for maintaining accurate database records, fulfilling their thank you communication process, and responding to supporter enquiries all of which are key to them delivering fundraising stewardship. You will also support their Events and Partnerships Manager with administrative tasks across a diverse range of fundraising activities, particularly events._

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_Some of the benefits include_
- _ Hybrid working (two days working from home)._
- _ 25 days holiday._
- _ Group pension scheme._
- _ Group life insurance._
- _ Enhanced maternity, paternity and shared parental leave._

_As Supporter Care and Admin Assistant you will_
- _ Manage their CRM system, including recording donations and updating supporter activity._
- _ Perform analysis of their CRM and event income trackers, enabling the team to monitor their progress and develop their approach._
- _ Manage their supporter receipting and thanking process._
- _ Provide day-to-day support to their Events and Partnerships Manager for events such as networking drinks/dinners, golf days, sporting events and virtual challenges._
- _ Help the Events and Partnerships Manager with ad-hoc tasks relating to corporate partnerships, community and individual giving._
- _ Assist with basic finance tasks._
- _ Run occasional errands, including packing, posting, filing and providing general administrative tasks to support the Fundraising team._

_To be successful as Supporter Care and Admin Assistant you will_
- _ Be proficient in Word, PowerPoint and Excel._
- _ Be experienced in administrative tasks._
- _ Have exceptional attention to detail._
- _ Be highly organised._
- _ Be able to multitask, and meet deadlines._
- _ Be comfortable working as part of a team, as well as independently._
- _ Have a strong 'can do' attitude._