Current jobs related to Customer Service Delivery Advisor - Wigan - Product Care Group

  • Only for registered members Wigan, England £19,600 - £22,000 (GBP) per year

    We are looking for a Customer Service Advisor to join our Weekend Supplier Hub Team on a 6-month fixed-term contract. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our suppliers and customers over the weekends. · Handling inc ...

  • Only for registered members Wigan £25,000 - £35,000 (GBP) per year

    ArrowXL is hiring for a Client Services Advisor to join their team. The ideal candidate will be enthusiastic, friendly, and have a passion for delivering great customer service. · Supporting clients with a wide range of queries. · Building relationships with clients to gain a ful ...

  • Only for registered members Wigan £45,000 - £55,000 (GBP) per year

    We are looking for a hands-on HR Business Partner or experienced HR Advisor to provide maternity cover for 12 months. Based in Wigan, this is a role for someone who isn't afraid of doing the doing and enjoys being actively involved in all aspects of HR delivery. · Partnering with ...

  • Only for registered members Wigan £28,000 - £30,000 (GBP)

    As a Customer Service Advisor for In N Out, you will be the first point of contact for our customers. Your primary responsibilities will include greeting customers, answering enquiries, managing appointments and handling transactions. · ...

  • Only for registered members Wigan WN JY Part time £25,000 - £30,000 (GBP) per year

    We are currently looking to recruit a part time team member to join our After Sales team, based at our Wigan Warehouse. · Inspecting items for warranty issues · Assisting with exchanges and refunds · Liaising with customers and manufacturers via telephone, email and Gnatta · Deal ...

  • Only for registered members Preston PR DF

    Are you passionate about delivering exceptional customer service? Do you love the excitement of handing over a new used car to a happy customer and ensuring every last detail is perfect for their big moment? If yes, we want YOU to join our fun, dynamic team at Preston · making su ...

  • Only for registered members Preston, England

    We're on an exciting journey to build a best-in-class Customer Hub and we're looking for a Training Academy Specialist (SDA) to help us get there. · This is a hands-on, creative, and collaborative role where you'll be involved in every stage of the learning lifecycle, from needs ...

  • Only for registered members Wigan WN GD £28,000 - £30,000 (GBP) per year

    The HR / Business Administrator supports both human resources and business operations within a fast-paced 3PL (Third-Party Logistics) environment. · Coordinate the recruitment process, including drafting job descriptions, posting adverts, arranging interviews, and preparing offer ...

  • Only for registered members Wigan

    As Financial Controller at Ainscough Crane Hire, you'll play a pivotal role in driving the financial success and stability of the business. · This highly influential position offers direct exposure to our shareholders, banking and funding partners, auditors, and legal advisors, w ...

  • Only for registered members Wigan £60,000 - £120,000 (GBP) per year

    As Financial Controller at Ainscough Crane Hire, you'll play a pivotal role in driving the financial success and stability of the business. · This highly influential position offers direct exposure to our shareholders, banking and funding partners, auditors, and legal advisors, w ...

  • Only for registered members St Helens Full time £45,000 - £55,000 (GBP) per year

    We are looking for an exceptional Health and Safety Advisor to join our team. The role includes reviewing processes to drive continuous improvement and maximise productivity in the client response team. · Develop and deliver innovative training programs shaped by customer insight ...

  • Only for registered members Wigan WN RF £27,000 - £35,000 (GBP) per year

    We have a great opportunity for an enthusiastic & self-motivated person to join our parts department. Someone with a general interest in agriculture or groundcare would be preferred. · Handle parts orders (over the trade counter, via telephone & email) for external customers · De ...

  • Only for registered members Bolton BL HY £19,500 - £23,809 (GBP) per year

    Providing support to trade customers and assisting with queries and issues to ensure a high quality of customer service. · Answering telephone calls and greeting customers. · Building customer relations and rapport. · Providing customer support by assisting customers with any que ...

  • Only for registered members Westhoughton £35,000 - £55,000 (GBP) per year

    The Safety Officer will provide day-to-day operational health and safety support to ensure a safe working environment across an expanding automotive site. · This is a hands-on, site-based role focused on inspections, risk assessments, training delivery, and compliance monitoring. ...

  • Only for registered members Westhoughton BL DG £30,000 - £60,000 (GBP) per year

    The Business Development / Account Manager is responsible for managing and nurturing relationships with clients and identifying new business opportunities. · Manage client relationships and deliver excellent service. · Identify opportunities to grow the account through cross-sell ...

  • Only for registered members Bolton BL SD £60,000 - £100,000 (GBP) per year

    Change Guild leads AXA's shift to agile ways of working, with change management as a core capability. The Change Management Guild Lead sets the enterprise-wide change strategy, standards, and governance to support both large-scale transformations and iterative product-driven chan ...

  • Only for registered members St Helens £18,000 - £25,000 (GBP) per year

    We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. · Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific custome ...

  • AI & Data Lead

    2 weeks ago

    Only for registered members North West, England £55,000 (GBP) per year

    We are seeking a highly skilled AI & Data Lead to spearhead our transformation into a truly data-driven organisation. · Strategic Leadership & Planning Develop and own the company's AI, analytics, and data strategy · Create a roadmap for moving from traditional BI to a modern, AI ...

  • Only for registered members North West, England £80,000 - £120,000 (GBP) per year

    We are seeking a highly skilled AI & Data Lead to spearhead our transformation into a truly data-driven organisation. · This individual will define our AI and analytics strategy, · elevate our Power BI capabilities into advanced AI-powered insights, · and deliver hands-on develop ...

  • Only for registered members Horwich £13,000 - £30,000 (GBP) per year

    We are looking for a Retail Sales Assistant to join our team at Asda Travel Money in Bolton Horwich. As a Retail Sales Assistant, you will be responsible for providing excellent customer service, processing foreign exchange transactions, and promoting Travelex products and servic ...

  • Only for registered members Leigh WN HS £60,000 - £100,000 (GBP) per year

    The job holder will practice at an advanced level of professional autonomy and accountability, leading the management of own caseload for dermatology patient treatment, diagnosis and follow up across health care settings. · Direct and use the results of specialist investigations ...

  • Customer Service Delivery Advisor - Wigan - Product Care Group

    Product Care Group
    Product Care Group Wigan

    2 months ago

    £25,000 - £30,000 (GBP) per year *
    Description

    Do you have previous experience in a Customer Service role?

    Would you like to be part of a team that supports each other and celebrates success?

    If you are passionate about providing excellent Customer Service, this Delivery Experience Advisor position could be the perfect role for you

    Product Care Group are specialists in delivery, inventory management and white-glove servicing of large household electrical appliances. Were looking for an enthusiastic individual to join our Customer Engagement team based in Hindley Green, Wigan to provide product, service and sales support to customers.

    Whats in it for you?

    Our Customer Service Delivery Advisor opportunity (internally known as Delivery Experience Advisor) is offered on a on a full time, permanent basis working 35 hours per week; Monday-Friday 9am-5pm. You will receive a competitive salary of £24,740 per annum plus excellent company benefits including;

    • 33 days annual leave per year (including bank holidays) plus an extra day off for your birthday
    • Hybrid flexible working (Tuesdays & Wednesdays office based in Hindley Green, Wigan)
    • Contributory Pension scheme
    • Employee discounts off electrical appliances
    • Cash health care plan
    • Enhanced Maternity/Paternity leave
    • Cycle to work scheme
    • Life Cover (Death in Service Payments)

    As our Customer Service Delivery Advisor you will be required to;

    • Manage Delivery Booking System to locate new orders and begin to contact customers to book the delivery date.
    • Be the first point of contact for customers wishing to book or reschedule a delivery and ensure customer queries are dealt with in a timely manner
    • Be able to recognise situations of conflict during customer contacts and resolve conflicts through conflict resolution techniques
    • Carry out follow-up calls as requested, checking engineering jobs have been completed to the customers satisfaction
    • Support Route Planning Team on various projects/tasks as directed

    Our ideal Customer Service Delivery Advisor will have the following skills and experience;

    • Experience in a similar role is essential
    • 5 GCSEs A-C or equivalent (including English and Maths)
    • Computer literate able to use all MS packages
    • Excellent oral and written communication skills
    • Able to multi-task and have good problem-solving skills
    • Good administration and organisation skills

    For Hybrid working, equipment will be provided however you must have your own internet connection.

    If you would like to join our team as our Customer Service Delivery Advisor then dont delay, click Apply today to be considered for this opportunity

    * This salary range is an estimation made by beBee
Jobs
>
Wigan