Microsoft Dynamics Support Consultant - Bath, United Kingdom - Sanderson

Sanderson
Sanderson
Verified Company
Bath, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Microsoft Dynamics Support Consultant

Bath (Hybird)

£35,000- £40,000

A Microsoft Dynamics Support Consultant is required for large business based in Bath.

The role will be varied, you will work as part of a team to maintain and support the Dynamics environment.

You will be involved in key projects alongside trouble shootingand configuration.


Working within the Dynamics Competency Centre you will support the growing use of the Microsoft Dynamics and Power Platform capabilities across the business.

You will provide development and support to the business services across the D365 product line.

As a Dynamics Support Consultant you will be:

  • Managing tickets associated with the Dynamics based business services according to ITIL principles.
  • Maintaining and configuring all elements of Dynamics to best practice standards and managing the related wave upgrade process.
  • Contributing to the expansion of our Dynamics offerings by providing advice to business partners and project teams on the native capabilities of Dynamics.
  • Supporting project delivery by providing technical analysis, solution input and instance administration.
Ideally, you will have the following skillset

  • An indepth knowledge of the Microsoft Dynamics CRM Or similar
  • A customerfocused approach to work alongside excellent communication skills and business awareness
  • Great problemsolving skills and the ability to work using your own initiative
  • The ability to manipulate and extract data to enable analysis for incident and problem resolution.
  • The ability to understand customer requests and the business processes supported by ERP systems
The role will be based on site 2 days a week.
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