Customer Service Advisor - Surbiton, United Kingdom - Specsavers

Specsavers

Verified Company

Surbiton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

Location:
Surbiton

Working Hours: - 4 days per week (must include Sat and /or Sun)

Salary:
Competitive depending on experience

Training provided

Individual & Team Rewards

Personal Development Plans & Career Progression

Specsavers Perks

Friendly, Supportive Team

Team Social Evenings Out

Experience Level - Must be studying Optometry or have an interest in Optics
Looking for something new and a varied role?

We are looking for a Customer Focused
Customer Service Advisor.

Great customer skills are essential for this role.

You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone,
Booking and confirming appointments
Appropriate direction of enquiries
The face of the store

What will success look like in the role?

Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
Appointment bookings are managed so that maximum numbers of customers are seen.
Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
Potential to become an Optical Assistant for the right person

INDR