Shop Supervisor - Derby, United Kingdom - Handcrafted

Description

• Overseeing shop activities
• Receiving, checking, pricing and storing stock
• Boosting retail sales by providing proactive customer service and understanding client needs
• Delivering exceptional Customer Service
• Setting stock visual and layout
• Managing store opening and closing
• Developing team members, offering regular feedback to enhance performance
• Reporting queries and discrepancies promptly
• Handling refunds and exchanges
• Following management instructions closely
• Creating work schedule and staff rota
• Achieving sales and productivity goals
• Solving operational issues
• Managing payments
• Addressing refunds and customer complaints

• Every weekend
• Monday to Friday

• GCSE or equivalent (desired)

• Customer service: 2 years (desired)