Technical Support - Bracknell, United Kingdom - Westminster Forum Projects

Westminster Forum Projects

Verified Company

Bracknell, United Kingdom

8 hours ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are actively recruiting an enthusiastic individual to join our team.

Westminster Forum Projects are currently recruiting for a Technical Support Assistant to join the team, providing support and leading the technical aspect of the company's online conferences.

The role -
Online conferences - Technical support

Hosting virtual conferences on Microsoft Teams
Regularly researching, testing the online platform for continuous improvement of the virtual events
Investigating any issues and liaising with thirdparty support companies when required
Providing technical support for attendees
Preparing postconference materials and ensuring we have correct recordings of the events
Arranging staffing and scheduling for upcoming conferences
Training new starters on hosting events
On occasion attending in person events, setting up the venue and assisting with the technical side of things (i.e powerpoint slides, livestreaming via teams & ensuring the event is recorded)
Setting up online meetings and ensuring staff have the correct links
Excellent organisation and time management skills
Confident and excellent communication skills
The ability to troubleshoot and resolve user issues
A positive "can do" attitude and flexibility in taking on a broad range of responsibilities and tasks at short notice
The ability to quickly learn new operating procedures and maintain established systems
The ability to perform a variety of general administrative tasks on Microsoft products