Administrator / Receptionist - West End

Only for registered members West End, United Kingdom

2 weeks ago

Job summary

We are recruiting for reliable Administrator/ Receptionist with exceptional customer services skills and an approachable professional manor to join our established team.
You will be the first point of contact for all of our customers and visitors. You will ensure that reception and administrative activities in the centre is carried out efficiently and effectively.
You'll contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us.
Additional duties include managing all reception areas actively meeting greeting patients visitors in warm respectful courteous manner at all times acting way actively contributes promotion improvement clinic issuing medical record numbers front sheets labels making up medical records other administrative documents required providing efficient effective administrative support during clinics tests procedures dealing letters guarantee liaise insurance companies Embassies responding enquiries re direct enquires correct departments needed deal Reception queries complaints courteous timely manner ensuring staff patients fully aware charges ascertaining methods payment calling appropriate companies guarantee letters insurance according departmental procedures making follow bookings patient after appointment assisting patients booking further tests consultations Key Skills Qualifications needed role Administration experience proven experience delivering customer services exceptionally high standard good communication strong interpersonal skills excellent telephone manner excellent organisational skills attention detail able work own initiative prioritise work meet deadlines good timekeeping prepared flexible ability work pressure remain calm natural ability empathise patients demonstrate genuine care Benefits Our benefits designed make health happen people Viva global wellbeing programme includes aspects health mental physical financial social environmental wellbeing We support flexible working range family friendly benefits Joining Bupa this role you will receive following benefits more Equivalent days holiday year increasing length service option buy sell Bupa health insurance benefit kind enhanced pension plan life insurance Support travel costs season ticket loan cycle2work various other benefits online discounts Why Bupa We re health insurer provider With no shareholders customers focus People brave caring responsible everything do encourage people Be you at Bupa champion diversity understand importance people representing communities customers serve That s why especially encourage applications from people diverse backgrounds experiences Bupa Level Disability Confident Employer This means aim offer interview assessment disabled applicant meets minimum criteria role ensure treated fairly reasonable adjustments part recruitment process anyone needs them Time Type Full time Job Area Administration Locations Clinic Dental West End

Job description

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