Internal Sales - London Heathrow Airport, United Kingdom - Freightserve

Freightserve

Verified Company

London Heathrow Airport, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Freightserve recruitment are looking for a Internal Sales person. The company is a well established Freight Forwarder based in the Heathrow area.

Indoor Sales is focussed on acquisition and developing a customer portfolio including opportunities, prospects and accounts.

Effectively spending 70% of the time on selling and 30% on supporting tasks such as network quotes, participate in tenders and otherrelated tasks.

Inside Sales Business Development tasks

Gain new customers and business
Monitor and maintain existing customers and get additional orders in the pipeline.
Proactively contacting the existing clients to maximise business potential.
Actively seeks out and develops new customers.
Processing new leads provided by Operations Team.
Generate new sales leads and opportunities
Acquisition and developing own customer portfolio
Provide consistent interaction with existing customers.
Ensures company products, services, rates, pertinent policies and operational changes are communicated to customers on a timely basis
Maintain and builds account relationships.
Maximising the gross profit by negotiating with the supplier base.
Extensive client liaison and negotiation.
Represents the Company at industry trade shows and conferences.

Inside Sales other tasks

Manage the day to day client meetings and support the promotion
Maintains all information about customers, including all contact information and call reports, accurately and timely in CRM (Salesforce).
Managing the jobs from quotation stage to booking in line with the client expectations and communicating effectively any service issues.
Manage and followup on network quotes.
Internal liaison with the operations team assisting with quotations and service information.
Support and be involved in tenders
Prepare monthly (activity) reports
Assist in obtaining credit information and perform collecting activities as required.
Issuing and implementing customer specific SOP's for origin and destination offices

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.