Customer Support Executive - Manchester, United Kingdom - Trade India
Trade India
Manchester, United Kingdom
Verified Company
2 weeks ago
Description
'''Duties'''As a Customer Support Representative, you will be responsible for:
- Assisting customers with product inquiries, order status, and issue resolution
- Performing data entry to update customer information in the system
- Analyzing customer needs to offer personalized solutions
- Upselling products or services to increase customer satisfaction and company revenue
- Excellent communication skills to interact effectively with customers
- Bilingual proficiency in English and Spanish
- Multilingual abilities are a plus
- Strong phone etiquette and active listening skills
- Ability to analyze customer inquiries and provide appropriate solutions
Join our team as a Customer Support Representative and be part of a dynamic work environment where you can utilize your language skills and customer service expertise to make a difference.
Job Type:
Part-time
Salary:
£15,000.00 per year
Expected hours:
No more than 4 per week
Benefits:
- Company pension
- Free parking
- Onsite parking
- Work from home
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location:
In person
