Administrator - Remote Working - Camden, United Kingdom - MoreLife

MoreLife

Verified Company

Camden, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job title:
Administrator**
Location:Remote working, covering Camden and Islington Contract**
Hours:37.5 hours per week, full-time**
Reporting To:Contract Manager**
Key Relationships: Contract Manager/ Service Lead/ Weight Management Practitioners/Administrator

The Role:

The role will provide administrative support and proactive telephone communication to deal with referrals coming into the MoreLife Weight Management services, booking clients onto programmes or waiting lists, dealing with enquires together with the associated administration.

A high degree of confidentiality, sensitivity, discretion, and tact is required.

The post holder must have the ability to work with a great degree of autonomy and think on their feet to deal with enquiries and make day-to-day decisions without constant referral to their line manager who will be available to assist with the more complicated issues.

***
Key responsibilities: -

Provide full administrative and telephone support of the referrals coming into the MoreLife Weight Management Service.
To create and send paperwork out to clients and keep all records up to date.
To provide feedback letters to referrers at appropriate times.
To prepare data on the MoreLife programmes for operations team members.
To support marketing activity in the programme area by conducting targeted mailshots.
Receive and answer telephone enquiries, forwarding these to an appropriate member of the team for resolution.
Administer the IT system to support all aspects of service delivery.
Work as part of the team to add referrals to the database as time allows.
Undertake administration of petty cash related to the service delivery.
To manage the preparation for the weight management programme including printing resources and ordering equipment. To coordinate stock.

Benefits: