Hire Desk Controller - Erith, United Kingdom - MGF
Description
MGF are currently seeking to recruit a Hire Desk Controller to join the Hire Desk team at our Dartford Depot.
Reporting to the Depot Operations Manager, you will provide an efficient and effective service on the Hire Desk to assist the team with their activities.
Your responsibilities will include:
- Answering incoming calls
- Responsible for receiving orders (Onhires) and requests for collections (off hires)
- Calculating and supply of quotes on CRM system
- Planning transport for deliveries and collections
- Daily preparation of driver's paperwork
- Daily communication with sites
- Scanning
- Monthly reports
- Customer's loss & damage reports
The core skill requirements of this role are:
- A professional manner with good communication and people skills
- PC literate with experience of Microsoft Systems
- Ability to prioritise work load and work to tight deadlines
- Local area knowledge for the depot areas served
- Motivated selfstarter with good administration, time management and organisation skills
As well as a competitive salary, we also offer the following:
- Option to purchase additional days of annual leave
- Additional annual leave awarded to recognise long service
- Pension Scheme
- Life Assurance
- Training & development online, in house, external providers and hands on practical experience
- Award and recognition initiatives
- Discretionary bonus scheme based on business performance
- Shutdown over the Christmas period
- Refer a friend scheme
- Free onsite parking
MGF is a privately owned independent company specialising in the supply of excavation support equipment to the construction industry through hire and sale.
All applicants will be treated in the strictest of confidence.
Job Types:
Full-time, Permanent
Schedule:
- Monday to Friday
Work Location:
One location
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