Customer Contact Manager - London

We're looking for an Interim Contact Centre Manager – Repairs to oversee the day-to-day operation of our Customer Contact Centre. This role is critical in ensuring we deliver a digital-first, quality-focused, and fully compliant service across all channels, · Oversee the day-to-d ...

We are seeking a Customer Contact Manager on a permanent basis to lead the design and implementation of a new resident-centred Customer Contact Centre. · ...

We're a market leader in the UK and Ireland offering insurance premium finance and a range of annually charged services including tax, regulatory fees, sports seasons tickets and school fees. · Our contact centre is at the heart of our customer service operations, and we are look ...

We are seeking an experienced Contact Centre Manager to lead our Patient Triage team at London Bridge. · This isn't just another Contact Centre job - it's a leadership role with purpose.Leading and supporting the contact centre team · Motivating staff, fostering a positive cultur ...

We are looking for an experienced customer-centric Contact Centre Manager to lead inspire and develop our team. · As the Contact Centre Manager, you'll be responsible for overseeing the daily operations of our contact centre,ensuring that our customers receive the highest level o ...

Appoint a Customer Contact Manager on a permanent basis. · Design and implement the resident-centred Customer Contact Centre operating across multiple channels. · Manage the day-to-day operation of the contact centre ensuring service standards are consistently met. · ...

We are looking for an Interim Contact Centre Manager – Repairs to oversee the day-to-day operation of our Customer Contact Centre. · ...

Contact Centre Manager leads and inspires the contact centre agents and team leaders to deliver exceptional customer service, · monitoring performance against key KPIs (first contact resolutions, CSAT), championing the fair treatment of vulnerable customers, · and driving employe ...

Lead a high-performing contact centre delivering great customer outcomes. · We're looking for an Interim Contact Centre Manager – Repairs to oversee the day-to-day operation of our Customer Contact Centre.Oversee the day-to-day running of the Contact Centre across all channels. · ...

We're a market leader in the UK and Ireland offering insurance premium finance and a range of annually charged services including tax, regulatory fees, sports seasons tickets and school fees. We're dedicated to providing exceptional customer experiences. · ...

+Job summary · Are you looking to develop your customer service skills at one of the world's most iconic venues? · +Lead the day‑to‑day operations of The O2 Contact Centre, including the Accessible Booking Line and Zendesk inbox. · Suport , coach and develop the Contact Centre te ...

Join the Guest Experience team and help shape unforgettable moments for millions of visitors.At The O2, we're all about delivering exceptional experiences — every guest, every time. · ...

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email ...

We are looking for an experienced customer-centric Contact Centre Manager to lead inspire and develop our team. · ...

We're looking for an Interim Contact Centre Manager – Repairs to oversee the day-to-day operation of our Customer Contact Centre.This role is critical in ensuring we deliver a digital-first, quality-focused, and fully compliant service across all channels, · while driving perform ...

We're seeking a Contact Centre Deputy Manager with proven experience in leading contact centre operations, driving performance, and supporting a high-functioning team. · ...

We are seeking a Contact Centre Deputy Manager with proven experience in leading contact centre operations, · driving performance and supporting a high-functioning team.This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering resul ...

We're looking for an experienced Voice & Contact Centre Service Manager to take ownership of the end-to-end delivery, performance and continual improvement of our global Voice and Contact Centre services. · ...

An exciting opportunity for an experienced contact centre leader to manage high-volume repairs and maintenance customer services, driving performance, quality, compliance and customer satisfaction within a fast-paced environment. · Overseeing the daily running of the contact cent ...

We care about your career and are known for having the absolute best people in the industry. · ...