Bank Physiotherapy Administrator and Receptionist - Worthing, United Kingdom - 279 University Hospitals Sussex NHS Foundation Trust

279 University Hospitals Sussex NHS Foundation Trust
279 University Hospitals Sussex NHS Foundation Trust
Verified Company
Worthing, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

University Hospitals Sussex NHS Foundation Trust are looking to recruit an enthusiastic Bank Administrator/Receptionist to support the physiotherapy department predominately at Worthing Hospital with flexibility to occasionally work across three outpatient sites (Southlands Hospital, Worthing Hospital and Littlehampton Health Centre).


You will be joining a strong and supportive Physiotherapy Department within the top performing University Sussex Hospitals NHS Foundation Trust.

We look forward to welcoming you on an informal visit or discussing any aspect of this exciting opportunity further.

  • Greet all patients and carers presenting at physiotherapy in a friendly, professional and
courteous timely manner

  • Answer phone effectively and make phone calls to patients etc, ensuring verbal
messages are communicated accurately, respecting confidentiality at all times

  • Ensure timely and effective communication with the physiotherapists and other staff
  • Communicate effectively with patients especially those who have significant barriers to
understanding such as cognitive, visual and hearing impairment.

  • Communicate information in an easy to understand form to patients, carers and others
in a tactful and sensitive manner.

  • Ensure timely and effective communication with the physiotherapists and other staff
members on all professional matters

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we're proud to be at the heart of the NHS.

As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.


Improving lives:

We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First.

Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs.

This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.


Build a career with us:

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.

From the moment you start with us and throughout your career we will help you to grow and develop.

We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Liaise with all staff to ensure a smooth general administration service
Communicate effectively with telephone enquiries from patients, relatives, wards, GP's, practice nurses, Consultants, other health care providers and other professionals, taking appropriate action, recording messages clearly and with accuracy

Support and implement day-to-day workload.
Provide cover and support for other administration staff working within the department
Maintain the data input targets for referrals and discharge of patients notes for all departments
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