Live-in Caretaker - Northop, United Kingdom - Payman Club

Payman Club

Verified Company

Northop, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Tasks

Mission for Property Supervisor

To ensure that each guest has a comfortable and enjoyable stay and that their needs are met in the best possible way - going above and beyond what is expected of us.

Finally, to present an excellent image of our hotel and to make Paymán Club renowned for an extremely high level of Guest Services.

Outcomes

To ensure the security of the building and guests
To actively detect guests' needs and resolve them
To serve guests by any means of communication they require
To ensure smooth checkin and checkout tasks
To deal with special requests from guests
To respond to guests' complaints in a timely and professional manner and contact necessary staff to solve problems that arise
To keep track of repeating issues and convey them to the Operations Manager or the housekeeping staff
To place supply orders when necessary
To maintain updated records of bookings and payments on our Property Management System
To oversee maintenance and repairs in individual rooms and common areas
To keep the outside and public areas of the hotel clean and prepare them for the following day's events.
To set up restaurant for breakfast
To prepare and serve healthy breakfast, lunch, and afternoon tea.
To ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs.
To provide basic housekeeping duties including replacing linens, changing and arranging the towels, emptying trash, restocking toilet supplies, vacuuming, dusting, and rearranging the room after guests check out.
To clean rooms and public areas, including vacuuming, dusting, picking up larger objects off the floor, cleaning glass and windows, spot cleaning partition doors and walls, sweeping and mopping tile floors, and cleaning toilets.
To transport dirty linens to correct areas to be cleaned and to restock areas with clean linens.