Waiting List Co-ordinator - Coventry, United Kingdom - University Hospitals Coventry and Warwickshire NHS Trust

University Hospitals Coventry and Warwickshire NHS Trust

Verified Company

Coventry, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An opportunity has arisen within the Gastroenterology team as a waiting list coordinator. The main duties of this position are to provide a comprehensive and confidential administration support to the Gastro team. As required, to act as a source of advice and guidance regarding the speciality.

The post holder will be responsible for the management of the Gastro elective waiting list and patient tracker to ensure timely booking of appointments.

You will need to have excellent organisational skills and be able to organise busy schedules and diaries. Accuracy and attention to detail with the ability to remain calm under pressure is essential.

Please be advised there is a proposed interview date of 13th March.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award.

Pathway To Excellence - University Hospitals Coventry & Warwickshire )

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities.

There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society.

We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.

We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Main duties include providing a comprehensive admin service to the Gastro teams. The service requirements include ensuring that all of the relevant appointments are booked following Trust policy. All paperwork is correct and up to date, diary management and to deal with patient queries.

1: To ensure, wherever possible, that all documentation is up-to-date, in an orderly fashion and available whenever decisions are being made, reporting exceptional circumstances where necessary.

This will require:

Effective collaboration with all relevant personnel to maintain an efficient administrative system; building good working relationships with appropriate internal and external Departments, planning and monitoring activity levels to ensure optimum use of staff resources, reporting related issues to the Group Manager-manipulation and distribution of appropriate correspondence.

2: To assist with the implementation and maintenance of an efficient office management system/procedures to enable the Group to optimize its patient care services.

This will require:

Effective time management; arranging and preparation of correspondence and reports; establishing and maintaining efficient manual and electronic correspondence and documentation management systems.

4: To support Team members.

This will require:

Undertaking appropriate staff training and development as required; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required.

To undertake any other reasonable duties as requested.

For further details please see the attached job description.