Receptionist and Admin Support Assistant - Kidderminster, United Kingdom - King Charles I School

Description

Receptionist and admin support assistant-Job description

Grade SC2 (point range 3-4)

Line managed by Head of data, exams and timetabling

Hours 26-38 hours per week. Term time weekdays only plus the school training days

(pro rata).


Summary

To provide a reception service to the school, including operation of switchboard, provision of first aid for students and staff and general administrative tasks.

Specific responsibilities

• Undertake reception duties, answering routine face-to-face enquiries and signing in visitors.
• Operate telephone system, answering and forwarding incoming calls and taking messages.
• Sort and distribute mail; prepare outgoing mail.
• Organise collection of parcels with courier.
• Assist with student first aid/welfare duties, looking after sick students, liaising with parents/carers and staff.
• To keep records of staff signing in and out of school.
• Undertake typing of routine letters and other documents.
• Produce lists, information and data as required.
• Maintain stocks of stationery and medical supplies.
• Maintain tidy reception area, medical room and stationery cupboard.

Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.

Staff will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description.

This job description will be reviewed annually and the headteacher reserves the right to alter the content of this job description, after consultation with the post-holder, to reflect changes to the job or services provided, without altering the general character or level of responsibility.

Receptionist and admin support assistant-Person Specification

Criteria Essential Desirable Method of assessment

Experience Experience of Microsoft Experience of working Application form,
Office packages in an education or interview and references

Experience of working agency setting effectively with others to Experience of working meet common goals with young people

Experience in promoting and ensuring the health and safety of students and staff

Experience of procedures relating to child protection and safeguarding

Working within an office environment, dealing with members of the public


Skills and Suitability to work with Ability to be flexible in Application form,

attributes young children order to create interview and references.

Ability to maintain promoting the strictest confidentiality welfare of children and integrity at all times including:
Ability to liaise with other members of staff motivation to work in a professional with children and manner young people, and

Knowledge of promoting ability to form and inclusion and equal maintain appropriate opportunities relationships and

Ability to manage own personal boundaries time effectively and with children and demonstrate initiative young people including establishing priorities within own workload

Ability to work constructively as part of a team or individually, understanding school roles and responsibilities and own position within these

Ability to cultivate positive and effective relationships to encourage the best possible outcomes

Ability to adhere to working procedures and policies within the school environment

Ability to work under pressure and meet deadlines

Ability to relate to students, staff and parents/carers

Ability to deal with problems in a positive and systematic manner

Excellent communication, presentation and interpersonal skills

The ability to support students and respond to

parents/carers through fluent and accurately spoken English

Professional telephone manner

Expectations of high standards


Personal Ability to use judgement An enthusiasm for Application form,

qualities and common sense challenge, interview and references

Approachable development and
Ability to prioritise innovation
Ability to work on own initiative
Excellent personal organisation and self motivation

Commitment
Reliable and trustworthy
Flexible approach to work
Honest
Ability to be sensitive to the needs of others
Ability to be supportive
Professionalism
A sense of humour, warmth, energy, stamina and resilience

Willingness to reflect upon his/her experiences in a critical and constructive manner

High standards of personal appearance


Education NVQ 2 or equivalent High level of IT literacy Application form and

and qualification or relevant certificates

qualifications experience

Good numeracy and literacy skills

Willingness to undertake further professional development

Recognised first aid certificate (training will be provided for any applicant who currently does not have a certificate)

Vali