Seasonal Visitor Centre Assistant - Fort William, United Kingdom - High Life Highland
Description
JOB TITLE:
Seasonal Visitor Centre Assistant (x 4 posts available)
- Seasonal Until the End of October 2023.
LOCATION:
Ben Nevis Visitor Centre, Glen Nevis, Fort William
HOMEWORKING:
This post is not suitable for homeworking
RESPONSIBLE TO:
Facilities Manager
JOB PURPOSE:
To provide outstanding customer care, including information, guidance and assistance to all Centre Visitors in a safe, clean and friendly environment.
KEY DUTIES AND RESPONSIBILITIES INCLUDE:
- To assist in the daytoday operation of the Visitor Centre, by providing outstanding customer care in all areas.
- To work on a rota basis within the Visitor Centre, retail area and cleaning roles, including regular weekend and bank holiday working.
- To provide information relating to Ben Nevis, Glen Nevis and surrounding area.
- To assist in ensuring the Visitor Centre is open and securely closed at the appropriate times.
- To assist with the running of the retail operation sale, stock deliveries/replenishing, stock take etc.
- Daily cash handling and maintaining accurate records.
- To facilitate group bookings within the Visitor Centre.
- To respond to telephone enquiries and deal with them appropriately.
- To assist with ensuring the security and safety of the public and private areas of the centre and grounds, in liaison with all other staff.
- Carry out Fire warden duties as required
- Undertake cleaning duties ensuring a high standard of cleanliness within the Visitor Centre, external grounds and public toilets.
- To ensure that all activities are carried out safely and in accordance within house policies and procedures.
- To operate a hot beverage service and soft scoop ice cream machine for the public.
Job Type:
Part-time
Contract length: 7 months
Part-time hours: 30 per week
Salary:
£10.85 per hour
Ability to commute/relocate:
- Fort William, PH33 6ST: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
Application deadline: 07/03/2023
Reference ID:
CHLH/2301/40
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